Monthly Archives: November 2020

The good, the bad and the ugly – handle customer comments like a pro

Knowing exactly how to handle customer comments is an important part of maintaining your brand’s reputation. We’ve gathered a few of our favourite examples of how it should be done – so there’s no reason for you to go all Clint Eastwood on the next person to give you a scathing review. If you own,…

Is your website a true reflection of your brand?

Brand identity is one of the most important aspects of any website. So, here are a few key practices to help ensure your website properly reflects your brand. Your website isn’t just an online brochure, it’s a digital representation of your entire brand identity. For the majority of visitors, it’ll give them their first real…